Skip to main content

Hello,

I have a problem with memory space. Despite having very few files in my cloud, I'm about to hit the 10GB limit. Trying to delete the files frees up very little memory. Is there a solution to fix this?

Hi Chris, 


Welcome to Box Community and glad to help! 


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 

Reply


Terms & ConditionsCookie settings