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Question

Litigation Sensitive Collab Box Disappeared

  • March 26, 2026
  • 1 reply
  • 10 views

  • New Participant

I created a box and shared it with two other people that we could work together to gather a VERY large batch of docs in one place. Weeks of work has now vanished. How do I get that folder back?

1 reply

Rona Box
  • Community Manager
  • March 27, 2026

Hi ​@JLM

Welcome to Box Community, and we’ll definitely assist in finding your missing Box contents! 

 

In order to get the assistance that you need in locating your missing folders, I’ll open a support ticket. In a short while, a member from the Box Premier Services will reach out to you. 

 

Thanks for posting, and we hope to sort this out soon!