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Question

Litigation Sensitive Collab Box Disappeared

  • March 26, 2026
  • 1 reply
  • 63 views

  • New Participant

I created a box and shared it with two other people that we could work together to gather a VERY large batch of docs in one place. Weeks of work has now vanished. How do I get that folder back?

1 reply

Rona Box
  • Community Manager
  • March 27, 2026

Hi ​@JLM, 

Welcome to Box Community, and we’ll definitely assist in finding your missing Box contents! 

 

In order to get the assistance that you need in locating your missing folders, I’ll open a support ticket. In a short while, a member from the Box Premier Services will reach out to you. 

 

Thanks for posting, and we hope to sort this out soon!