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Question

Litigation Sensitive Collab Box Disappeared

  • March 26, 2026
  • 1 reply
  • 63 views
  • JLM
  • New Participant

I created a box and shared it with two other people that we could work together to gather a VERY large batch of docs in one place. Weeks of work has now vanished. How do I get that folder back?

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • March 27, 2026

    Hi ​@JLM, 

    Welcome to Box Community, and we’ll definitely assist in finding your missing Box contents! 

     

    In order to get the assistance that you need in locating your missing folders, I’ll open a support ticket. In a short while, a member from the Box Premier Services will reach out to you. 

     

    Thanks for posting, and we hope to sort this out soon! 

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