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Question

Links in BOX

  • May 23, 2025
  • 1 reply
  • 20 views

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I shared a folder in BOX that has several other folders and files. I created a Word document in the folder that hyperlinks to other word documents on my computer. However, on another computer that has the shared folder, the same link does not work.

I think I see the problem but I don't know how to fix it.

When I make a hyperlink on my computer, it has my name as a part of the hyperlink and that is the reason the hyperlink does not work for others.

How can I work around this problem?

1 reply

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Hi there, 

Welcome to the Box Community! 

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

Have a great day!