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Question

Linking a box

  • May 22, 2025
  • 1 reply
  • 7 views

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I was sent a link to collaborate with another person, I set up an account, had to enlarge my storage to upload files and have managed to create a completely new account and I didn't want to do that. I need to move the box I have set up and the information I have uploaded to the box that I was added to as a collaborator but cannot see where to do that. Please advise asap thank you

1 reply

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Hi Heather,

Welcome to the Box Community! I'm happy to help.

Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.
 
Best,