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Question

Link won’t access

  • May 27, 2025
  • 1 reply
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When I try accessing a link it states “ The sender has set an invalid configuration for this link. Ask the owner of this link to review the permission settings, or get in touch with Box Support” ? And I need this link accessed by tomorrow.

    1 reply

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    Hi Aaniyah, 

    Welcome to Box Community and glad to assist! 

    At this rate, you should contact the owner/sender of your link in order to modify its settings so you could access the Box content. 

    Thanks for posting! 

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