Skip to main content
Question

Link won’t access

  • May 27, 2025
  • 1 reply
  • 12 views

Forum|alt.badge.img
When I try accessing a link it states “ The sender has set an invalid configuration for this link. Ask the owner of this link to review the permission settings, or get in touch with Box Support” ? And I need this link accessed by tomorrow.

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Aaniyah, 

Welcome to Box Community and glad to assist! 

At this rate, you should contact the owner/sender of your link in order to modify its settings so you could access the Box content. 

Thanks for posting!