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Question

Link to FOLDER not files in folder

  • May 22, 2025
  • 2 replies
  • 54 views
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I am trying to obtain and send a link to a FOLDER, but, only getting a link that is directly to the FILES in the FOLDER.  Help.

    2 replies

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    Hi there, 

    Welcome to the Box Community!

    To confirm, is this happening to a folder you own or owns by someone else?

    If this is happening on a folder you own, can you go to your Account settings > click the "Shared link" tab and make sure that the following is set to "Folders and files":

    • Allow Shared Links for - You can choose to only allow shared links for files, folders, or disable shared links altogether (for content you own).

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    If this is happening to a folder owned by another user, you might need to reach out to the owner and see if they can change these settings on their account.

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    I am having a similar issue using the "add-in" for outlook. I can only send links to individual files and not folders.

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