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Question

Link no longer active

  • May 27, 2025
  • 2 replies
  • 75 views
C
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Hello, My wife and I got married last year in June. we are reaching out because the link to our wedding videos and raw audio is no longer active and we wanted to see if there is any way to get it back so we can download it. It has our ceremony and our pastor's message that we would love to re-listen to. Hope you help! Below is the link we had received. 

 

    2 replies

    C
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    Hi there, 

    Welcome to Box Community and glad to assist! 

    Please advise the owner/sender of the shared link to contact our Support team in order to address this issue. 

    Box users may reach our Support team for their file and sharing queries through this link - https://support.box.com/hc/en-us/requests/new

    Thanks for posting! 

     

     

    C
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    Hi Rona!

    Thank you so much for responding. We have already tried reaching out to the company that posted to the link but they went out of business a month ago. We are just hoping there is some way to get the link back so we can download our wedding videos from the file. If its at all possible to get that done we would really appreciate it, even if it’s back up for just an hour so we can back it up to our hard drive.

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