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Question

Link from exiting employee not working

  • May 27, 2025
  • 1 reply
  • 7 views

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Employee was working on a file in shared area and sent a link when leaving.  None of the files in the account were modified recently, wondering if Box support can determine the name of the file from the link:

 https://urbanorg.app.box.com/s/egwne948ib0g28xf0s3nmzk7hx7swb3d

Thanks in advance,

Joe Busch

<personal information-redacted>

Urban Institute

1 reply

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Hi Joe,

Welcome to Box Community! 

To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!