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Question

Link expired and would like to re-establish the same link

  • May 23, 2025
  • 1 reply
  • 44 views

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Hi,

I created a link (no alias) for a file to share with external people based on the link. Unfortunately, I did not set a proper expiration date, so now the link has expired. I can create a new link, however I would like to re-establish the same link as before and set it to non-expiring. Is that possible?

Thanks.

1 reply

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Hi Ioana,

Welcome to Box Community and glad to assist! 

You should contact your internal helpdesk team in order to a open a support case for Premier Services.

We'd love to further assist!