Why I signed up to an unlimited storage account, and I´m limited to 1tb?

Why I signed up to an unlimited storage account, and I´m limited to 1tb?

Best answer by Rona Box
Hi
Welcome to Box Community, and we’re glad to assist!
Yes, it’s true that one of the features your Box plan offers is the unlimited storage. In order to fix this, please reach out to our Billing team by emailing billing@box.com.
Thanks for posting, and we hope to sort this out soon!
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