limitations of folder and files names

Hi Deon, 

Welcome to the Box Community!

Have you checked out this article on miscellaneous Box Drive error notifications: Unsupported Name

Some operating systems do not support item names containing some special characters. If you attempt to save files or folders names containing these characters, Box Drive prompts you to rename the item using the underscore character.

• Box OS-independent restrictions: Box does not support '/' and '\' anywhere in a file or folder name or whitespaces at the beginning or end of a file or folder name.

• Windows OS restrictions:
  • < (less than)
  • > (greater than)
  • : (colon)
  • " (double quote)
  • / (forward slash)
  • \ (backslash)
  • | (vertical bar or pipe)
  • ? (question mark)
  • * (asterisk)
  • If Windows does not support certain characters in file names, Box marks them as problem files. See the list of Windows file name restrictions. Windows file name restrictions also shown below:
  • Windows does not support folder names that end with a . (period) character.

• Mac OS restrictions:
  • Box does not support opening spaces.
  • Box does not recognize Mac’s character conversion in file names (for example, Mac changes any occurrence of / to : in file names).
  • If Mac does not support certain characters in file names, Box marks them as problem files. Contact Apple support for recommendations on renaming files, folders, or disks.

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