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Last Login Report

  • May 27, 2025
  • 3 replies
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C
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Is the 'Last Login' column under User Details report now replaced with 'Last Credential Entry?'

Best answer by thomasdeely Box

Last year, we updated the User Details report column name from Last Login to Last Credentialed Entry. As a result, some customers may see failures in scheduled reports that were created before this change.


To resolve this, please recreate the scheduled report and select the updated column name:

  1. Delete (or unschedule) the existing User Details scheduled report
  2. Create a new scheduled User Details report
  3. In the selected columns, choose Last Credentialed Entry (instead of Last Login)
  4. Save and re-schedule the report

If you continue to see failures after recreating the schedule, please reply here with any error details, or contact Box Support for help.

    3 replies

    C
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    Hi Luu, 

    Welcome to Box Community and glad to assist! 

    What you've noticed is the new column so Box Admins can easily track their managed user's last login activity. Here's the reference article for this update. 

    Thanks for posting! 

    C
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    Yes, it seems the 'Last Login' column has been replaced with 'Last Credential Entry' in the User Details report. This might reflect a broader focus on tracking when users input their credentials rather than just logging into the system. If you need clarification or details on how it differs from the old column, checking the official documentation or release notes might help. Has anyone noticed changes in how this data is presented or used? Receiptify

    thomasdeely Box
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    • thomasdeely Box
    • Sr. Community Manager
    • Answer
    • March 2, 2026

    Last year, we updated the User Details report column name from Last Login to Last Credentialed Entry. As a result, some customers may see failures in scheduled reports that were created before this change.


    To resolve this, please recreate the scheduled report and select the updated column name:

    1. Delete (or unschedule) the existing User Details scheduled report
    2. Create a new scheduled User Details report
    3. In the selected columns, choose Last Credentialed Entry (instead of Last Login)
    4. Save and re-schedule the report

    If you continue to see failures after recreating the schedule, please reply here with any error details, or contact Box Support for help.

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