Skip to main content
Question

Lack of Support

  • May 22, 2025
  • 1 reply
  • 9 views

Forum|alt.badge.img

Can't upgrade because 3 corporate credit cards have not been accepted. All have large credit balances available. Can I pay any other way?

Is there a phone# or live chat to help me resolve? 

 

1 reply

Forum|alt.badge.img

Hi Colleen,

Welcome to the Box Community! I'm happy to help.
 
This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.
 
You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".
 
Best,