Dear all,
Kindly ask you to fix my storage size.
I twice wrote to support at the web site, but no answer.
Account id 223688243.
Thank you,
Best regards, Andrew
Question
Kindly ask you to fix my storage size.
Hi Andrew,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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