When I click on the link in the email, I get a message that zendesk refuses to connect. Please advise, thanks.
Question
just trying to verify my email...
Hi there,
Welcome to the Box Community!
I've investigated our email server logs and it looks like your email address is not on the bounce or suppression list.
Please check your virus scan, Internet Service Provider, or company's mail server or firewall. Please make sure that your email client is not blocking emails from
- notify-e.box.com
- notify-w.box.com
- notify.box.com
- track.notify-e.box.com
- track.notify-w.box.com
- track.box.com
You may need to contact your IT department to assist you; please review this article: Troubleshooting Issues with Email Notifications
Please reply if this issue persists and we will continue to investigate.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.