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Just Got my new M1 Mac...I am now dead in the water

  • May 22, 2025
  • 1 reply
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Hi Box Sync Team, 

I just got my shiny new Mac up and running.  Everything works like a champ - but I cannot get box sync working.  Any ETA.  I have a paid account and am dead in the water until resolution.

Thanks!

    1 reply

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    Hi Michael, 

    Welcome to the Box Community!

    At the moment, Box Desktop apps (Box Drive or Box Sync) are not supported on Apple devices running on the M1 chipset. 

    Rest assured that our team is working diligently for a fix in a future release to support M1-based Mac machines soon so please look forward to it. 

    In the meantime, you can access your Box content on Apple Silicon devices via the Box web application by logging into app.box.com/login.

    To see our future product announcements and releases, please check out our Product Announcement page.

    Thanks for your engagement in the Community!

    Best,

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