I have set up a new user on box but I am not getting the email to set my password.
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Hi Jaimie,
Welcome to Box Community!
It indicates that you have already collaborated with one of our team members. If you need additional assistance, please don't hesitate to reply in this forum.
We'd love to further assist!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.