I am a private bankruptcy trustee who has been asked to share files with the Office of the United States Trustee of the Department of Justice via Justice Enterprise File Sharing (JEFS). I set up the Box account as requested but cannot set up two-factor authentication for shared folder access without purchasing an upgrade. It was my understanding that a purchase would not be required for this purpose. How do I set up two-factor authentication without a purchase.
Hi Gary,
Welcome to the Box Community, I'm happy to help!
You are correct. Setting up Two-factor authentication is available to all types of account in Box including the Personal Free plan.
To learn more about setting up 2FA for your account, please check out this article: Multi-Factor Authentication Set Up for Your Account
Let us know if you have questions, and we will help you!
Best Regards,
Thanks. I have not received an email invitation to collaborate with the USTP POC. How is that triggered?
Hi Gary,
The invitation to collaborate can only be sent by the owner of the folder you wish to be part of OR by another collaborator with an editor or co-owner access to the folder.
Kindly reach out to the person who is supposed to invite you or the owner of the content you wish to be part of. They can follow this article on how to send you the invitation: https://support.box.com/hc/en-us/articles/360043696854-Inviting-Collaborators
Best,
Hi , I have received a invitation from a shared folder. My role is to upload and share files but I am unable to do so. Any file type I tried uploading wouldn't upload it keeps failing. Do you have a solution for me?Thank you
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
