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Question

It seems 3 very important folders were deleted.

  • May 22, 2025
  • 1 reply
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We lost 3 very important box folders.  All the staff scanned their Trash folders, but nothing has come up.  Can someone please advise me how we can retrieve these lost folders?  (Box folders were located under IBM, New Zealand).  Any help will be much appreciated.  Best regards

Hanlie

    1 reply

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    Hi there, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 
     
    Please check your email for details and updates.
     
    Thanks for your participation in the forum!
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