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I have had issues for a few months now with Box automatically creating new copies of files saving my last edits of the file. This happens even when I have already closed the files, it would create duplicated files if someone else makes edits on the same files after me. I can't contact Box support to resolve this issue either. Does anyone have the same problem or know how to contact support? 

Hi Kim, 


Welcome to Box Community! 


To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 


Thanks for posting!


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