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Question

Issues updating email address

  • May 23, 2025
  • 3 replies
  • 13 views

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We have changed domains and need to update our email address. I get a forbidden error message when trying to update. Please advise and send any communication to our new email, [data redacted]

3 replies

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Hi there, 

Welcome to Box Community and glad to help! 

In order to get a closer look,  could you grab a screenshot of your error and attach it here? 

We'd love to further assist! 


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Can someone please assist?