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Question

issues changing admin email

  • May 27, 2025
  • 1 reply
  • 8 views

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Hello! I'm trying my best to change the email to our company's admin account and there it's not working at all. Additionally, we do not have access to the email that its connected to the account now. Is there any way you can help me? Thank you! 

 

 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there,

Welcome to Box Community! 

I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

Thanks for posting!