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After upgrading from Personal Pro to Business, I get the message: Warning: You are using more licenses than you purchased. Please make sure your purchased number of licenses is up to date. It says 17/3 licenses in use. But I don't think I have 16 other licenses in use. Where should I check?

Hi Hideharu, 


Welcome to Box Community and glad to assist!


To help address your seats/licenses concern, you can contact our Billing team via billing@box.com or create a ticket via support.box.com


Thanks for posting! 


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