After upgrading from Personal Pro to Business, I get the message: Warning: You are using more licenses than you purchased. Please make sure your purchased number of licenses is up to date. It says 17/3 licenses in use. But I don't think I have 16 other licenses in use. Where should I check?
Hi Hideharu,
Welcome to Box Community and glad to assist!
To help address your seats/licenses concern, you can contact our Billing team via billing@box.com or create a ticket via support.box.com.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.