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Question

Issue with invitation to folder remain pending

  • January 13, 2026
  • 0 replies
  • 14 views

I invited a collaboration outside of our organization as editor to my folder shared with him.  When he accepted the invitation, my box folder still said “pending” invitation, and he got a message when attempting upload like below.  Our admin is convinced that the issue is on the collaborator side.  Can someone clarify it ?  Is this an admin issue on the collaborator side or our side ?  How to resolve this issue ?  Thanks.