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Issue with co-admin's account file access

  • May 27, 2025
  • 1 reply
  • 8 views
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Scenario 1: 
During folder creation by the Admin, attempts by the co-owner to access files via API using the "as-user" header result in a 403 error, regardless of user type (admin, co-admin, member).

Scenario 2:
when the co-admin creates a folder and a member uploads a file to it, API calls (with the "as-user" header) function properly, allowing file retrieval.

While processing DLP events, we consistently include the "as-user": <user_id> header. However, Scenario 1 fails to comply with this setup. I'm investigating whether we can include the "as-user" header for Scenario 1 to align its implementation with Scenario 2 for consistency.

    1 reply

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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 27, 2025

    Hi there, 

    Welcome to Box Community and glad to assist! 

    We suggest that you seek advice from our Developer team through forum.box.com. 

    Thanks for posting! 


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