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Question

Issue with being over charged

  • May 27, 2025
  • 1 reply
  • 74 views
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I am being charged 10x the price I was quoted for the starter plan. I need help with making sure my account is updated to charge the proper amount on a monthly basis!!!!

    1 reply

    Forum|alt.badge.img

    Hi Wardelia, 

    Welcome to Box Community and glad to assist!

    To address your payment query, please reach out to our Billing team via email: billing@box.com or open a new ticket. 

    Thanks for posting! 

     

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