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Question

Issue with being over charged

  • May 27, 2025
  • 1 reply
  • 10 views

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I am being charged 10x the price I was quoted for the starter plan. I need help with making sure my account is updated to charge the proper amount on a monthly basis!!!!

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Wardelia, 

Welcome to Box Community and glad to assist!

To address your payment query, please reach out to our Billing team via email: billing@box.com or open a new ticket

Thanks for posting!