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Question

issue with a document signature

  • October 2, 2026
  • 1 reply
  • 23 views
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Hi Box team,

I’ve noticed an issue with a signed document that may affect the legal validity of the contract and its enforceability in court.

I have some details I’d prefer not to share publicly. Could you provide an email or direct contact for the appropriate team so I can discuss this privately?

Thanks.

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • October 6, 2026

    Hi ​@fpklmOrganization, 

    Welcome to Box Community and we’re glad to assist! 

    I understand that it’s a private matter and you don’t want the details to be discussed on a public setting. However, you are currently subscribed to a freemium Box account and the only option to contact our helpdesk team is through this forum. 

    If you need help via email or phone call, you might consider upgrading your Box plan. 

    We’d love to help address your concern regarding your document with Sign request. If you could share more information, please feel free to use this thread. 

     

    Thanks for posting! 

     

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