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I have a similar problem as described in this post with two of my accounts and wrote a comment to the post, but today I noticed the "COMPLETED" sign on the post, which made me wonder if any one even looks at comments to completed posts? 


That is why I am writing again in this new post.


Hopefully someone can help me :) 


 


 

Hi Joanna, 


Welcome to Box Community and glad to help! 


Can you submit a new case using the affected Box account? If you're unable to sign in please use this link. 


Thanks for posting! 


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