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Question

Is there a way to contact support?

  • May 23, 2025
  • 3 replies
  • 13 views

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I work with a company that has a supported app, however the product information page is outdated.

Who should I contact?

The page in contact is https://app.box.com/app-center/box_for_kintone/app

3 replies

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Hi Sean,

Welcome to the Box Community! I'm happy to help.

Phone support is only available for business accounts and higher and can be requested here https://support.box.com/hc/en-us/requests/new.

Have you gone downloading this app selection in your Box account and followed the steps provided in the instructions?

We have limited support for this app and I would highly suggest that you reach out to Kintone support for this as they are capable of the scope for their application.

Best,


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Thank you AJ.

Basically, I am Kintone support, and the page is outdated. Who would I contact to update the page?


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AJ,

Is there any update regarding this?

Thanks,

Sean