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Question

Is there a limit to number of users that can access a folder at one time?

  • May 27, 2025
  • 1 reply
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I haven't been able to find any information pertaining to the maximum number of users that can be collaborating in a folder at one time.  Is there a maximum number or will we never hit the threshold?  We want the ability for thousands of users to be in a folder at one time because of the scale we want to roll box.com out to users, however we want to ensure it will scale properly.

 

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  • 34746 replies
  • May 27, 2025

Hi Marc,

Welcome to the Box Community! I'm happy to help.

Its looks like our recommendation for collaboration count per folder is 1000 collaborators (each group is 1 collaboration). So the recommendation to avoid hitting that max would be to create groups to reduce the amount of collaborators.

Hope this helps.

Best,