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Is it possible to disable a user in SSO but delete their Box account?

  • May 27, 2025
  • 1 reply
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Is it possible to disable a user in SSO but delete their Box account? 

It's not typical to delete a user account in the Life Sciences industry.  If our business process is to never delete a user in SSO but instead disable or inactivate them, is it still possible to delete that user's Box account if the account is provisioned via AD?

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  • 34746 replies
  • May 27, 2025

Hi Kim, 

Welcome to the Box Community and thanks for your post!

I'd like to clarify your question, did you mean if it is possible to disable a user in SSO but NOT delete their Box account?

If so, yes. Disabling a user in the AD will not automatically delete the Box account unless you are using an integration.