I have found my exact question on this community forum multiple times, with no resolutions posted. It seems the response is that if you post here they will open a support ticket? Why isn't there a way to search actual posted fixes?? How does one open a ticket without going through this? Is creating a post here the only way to get Box Support?
Hi Sara,
Welcome to the Box community!
Please navigate to support.box.com and sign in your Box account for you to be able to submit a case and see available support channels,
Thank you for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.