I canceled my account yet am still being charged. I cannot find a place to request a refund and for sure cancel. My client doesn’t use it anymore so I do not either.
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Hi
Welcome to Box Community, and apologies if you’re still seeing charges even after your cancellation.
To address this promptly, please contact our designated team through cancel@box.com. Rest assured that we’ll reach out and rectify this.
Thanks for posting, and we hope that it gets sorted out very soon!
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