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Question

is box down

  • June 30, 2025
  • 1 reply
  • 102 views
M
  • mvl
  • New Participant

is box down? the box interface is not rendering properly in microsoft edge or safari on mac

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • June 30, 2025

    Hi ​@mvl, 

    Welcome to Box Community! No issues with Box at the moment. We're ready to help with your access.

     

    In order to help me rule out a browser-related issue, do you mind confirming the following?

    • Are you using the supported browser to access Box?
    • If it’s recurring in all browsers, please follow the troubleshooting steps below: 
    1. Please try clearing your browser's cache and cookies
    2. Please try disabling any plugins on your browser
    3. Confirm with your IT team that your network and firewall have been configured according to our documentation here.

     

    Hope it works, and if the issue persist please let us know! 

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