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I’m testing Box’s platform as part of a document collaboration project, and I came across the Box AI feature — which looks promising.

However, when I checked the documentation and my developer console, I couldn’t find any way to enable or access Box AI through the API or UI. I’m currently using a Developer/Free Box account with a custom app and JWT authentication.

❓My Question:

Is Box AI available for free developer accounts, or is it restricted to enterprise-tier plans only?

Also, if it’s restricted:

  • Is there any way to trial or preview it during development?

  • Are the Box AI APIs (e.g., “ask” endpoints) accessible via app users or only through the Box web UI?

Hi ​@devqualwebs 

Welcome to Box Community, and glad to assist! 

 

As of this message, Box AI is exclusively offered to Enterprise-tier plans (Enterprise Plus/Advanced) and that, free developer accounts do not have access to Box AI features.

Thanks for showing your interest in Box AI, and if you plan to use this feature you may consider upgrading your Box plan. To do so, please reach out to our Sales team via box.com/pricing

 

Please let us know if you need additional assistance, 


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