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Question

is a client email on suppression list?

  • May 27, 2025
  • 1 reply
  • 4 views

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Hello.

 A client cannot seem to be able to view and download files on box.

her email is <personal information-redacted>

 

Please advise if you can check this and provide me with any information to help remedy tis issue. thank you,

 Barbie Bell

1 reply

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Hi Barbie, 

Welcome to Box Community! 

To help address your concern, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!