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Using the iPhone version of the app,


Enter an existing folder → Shoot/Scan → Change file name


However, the data in the folder is loading very slowly.


I think there are various factors, but what can I think of?


 


situation


- Performing the above tasks in parallel using two smartphones


- Never open the same folder on two devices


・The folder itself contains only 0 to 3 items of data, so the data capacity is not heavy.


・There are a large number of folders in the box (each folder stores about 10 items of data)


・Executed by connecting to Wi-fi


・Using iPhone12. The OS and apps are the latest version.

Hi there,


Welcome to Box Community!


I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.


Thanks for posting! 


Best,
Ann


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