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Question

ipad app login failure

  • November 8, 2025
  • 1 reply
  • 23 views

Hi there! I’m an IBM employee and we use our “IBM Verify” service to authenticate our box login. I want to use the iPad app, but after I authenticate my workplace credentials with a passkey, it sends me back to an error message saying “oops we can’t find the page you’re looking for” without logging me in. This is rendering the app unusable for me :( would love any advice!

1 reply

  • New Member
  • February 1, 2026

Having the same issue with Duo authentication; app has been unusable for me as well.