IOS APP Malfunction

Hi there,

Welcome to the Box Community! 

For me to check, may I please have the following: 

• What iOS version do you have?
• How are you exactly uploading the files?
• Have you tried to uninstall/reinstall the app?
• Can you also try on a different browser? 

Looking forward in assisting you.

• What iOS version do you have? 15.41
• How are you exactly uploading the files? Normally like you are supposed to. Click the plus sign sign, select the photos from library. 
• Have you tried to uninstall/reinstall the app? YES. Multiple times
• Can you also try on a different browser? That makes no sense. I need to use the APP. 

Please help to fix this ASAP - I have used Box for over 10 years and without this function it is useless.