Hey!
I got the email about downloading the mobile app in August to receive 10GB bonus. I downloaded the app, but did not receive the bonus storage.
Are there any extra steps I need to take to receive it?
Thank you in advance!
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I have the same question, with a difference: I’ve had the Box app downloaded for a couple years; how can I get my bonus 10GB? I’m willing to delete the app and re-download it…
Hey, Guys!
Welcome to the Box Community! I'm happy to help.
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this with you.
Thanks for reaching out and let us know if you have questions!
Best Regards,
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