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Question

Invoicing

  • May 22, 2025
  • 1 reply
  • 7 views

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Hi,

my credit card has been charged with two different events by BOX. However, there are no matching invoices available. How is this possible?

 

1 reply

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Hi Matti,

Welcome to the Box Community! 

I'm sorry to hear about the trouble with the charges. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.

Best,