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Question

Invoices

  • May 22, 2025
  • 1 reply
  • 63 views
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I tried the email that says to go to to view invoices.  But it keeps taking me to a login page.  This is so frustrating.  I need the invoices in order to get reimbursed.  Any feedback?  I find it very strange that we can't just call a customer service number and speak to a person.

    1 reply

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    Hi Angela, 

    Welcome to the Box Community!
     
    This will require our Billing team to work directly with you and it seems you already opened ticket for this issue and someone is already helping to address this.
     
    Please continue working with them and let them know if you have additional questions or other billing concerns.
     
    Thanks for your patience and participation in the Community!
     
     
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