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Hi


I recently received a post about an invoice unpaid n°11022375.


I have checked my account and it appears it seems to be ok and parametered for automatic paiement .


Can you confirm if this invoice is past due ?


Thanks


Best regards


Matthieu


 

Hi Matthieu, 


Welcome to Box Community and glad to help! 


It's best if you could reach out to our Billing team regarding your invoice queries. You may reach them via billing@box.com or open a case https://support.box.com/hc/en-us/requests/new. 


Hope it helps! 

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