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Question

Invoice request for payment

  • May 27, 2025
  • 4 replies
  • 126 views

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Please can i have an invoice for the subscription paid in May 2024? £95.88.

4 replies

  • New Member
  • July 28, 2026

how can I get a box invoice for payment made today


  • New Member
  • July 28, 2026

Hello,

This post is for the Box Support team,

My company needs me to produce a proforma invoice /  a quotation in order to process a payment,

Can some one guide me on how i can get this, I need to have a quote for the monthly Subscription for 3 months.


Jey Bueno Box
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  • Community Manager
  • July 30, 2026

👋 Hi ​@Mark Laker, welcome to the Box Community!


For credit card payment, your invoice is automatically sent to the registered “Bill To” contact on the account. If you don’t see it in your inbox, please check your spam or junk folder. You can also request a copy directly from our Billing team by emailing billing@box.com.


For future convenience, you can set up an invoice folder in your Box account. Once configured, all of your past and future invoices will be automatically saved there.


Thanks, and please let us know if you have any other questions!


Jey Bueno Box
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  • Community Manager
  • July 30, 2026

👋 Hi ​@Hanoz M, welcome to the Box Community!


Please note that requesting a quote and paying by invoice is currently available only for contracted accounts. For accounts on a monthly subscription paid via credit card, we are unable to offer invoicing, so payments should continue to be made by card.


To review your account details and check your eligibility for invoicing, we recommend discussing this with our Billing team first. You can reach them by emailing billing@box.com.


Feel free to reach out if you have any other questions or concerns.