How do I pay outstanding invoices on my account? The system used to autodebit but has stopped.
Question
Invoice payment
Hi,
Welcome to the Box Community!
I'm sorry to hear about the trouble on submitting your payment information.
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this. You may also include the exact error message or a screenshot of the error that you encounter to help the team investigate this for you. Please check this article related to your concern.
Best,
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