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Question

INVOICE

  • May 22, 2025
  • 4 replies
  • 25 views

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Good afternoon today I made my subscription but I do not have an invoice, how can I download it

4 replies

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Hi Maicol, 

Welcome to the Box Community!

It seems you already have an open ticket for this issue with our Billing department, please continue working with them and check your email for updates.

Thanks for your patience and participation in the forum!

Best,


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BRILLIANT.  No help whatsoever.

 

SAME PROBLEM!!!!!!!


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Hi Jefferson,

Welcome to the Box Community!

Invoices are usually sent to the "Bill to contact" that is on file, and also, if you are an Admin, you can access your invoices in the billing section of your account.

Kindly check out this article on how to view the Billing section in your Box account.


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Hello, the invoice I received was incorrect, please can you send me a new one?