I’ve invited a new user to my Box organization but every time they click the link in the invite email to create their account, the website crashes and they’re unable to proceed. They’ve tried it on multiple browsers and devices. Is there a known issue or is anyone else running into this?
Page 1 / 1
Hi
Welcome to Box Community and we’re here to help in regards to your user invitation!
To get a closer look, a new case has been created. Someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting and we look forward in getting this sorted out very soon!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.