Question

Invited to see a folder and it does not show.

I have received an invitation to share a folder (see below) and when I click "accept invite", the file does not show in my Box.

How do I get access to this folder?

Hi Daniel,

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates.

Best,

I have this same issue. Can I please get help?

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