I was invited to collaborate, but the files do not show up. I went to notifications and there are none - what would be the next troubleshooting step?
Invited to Collaborate, unable to see files
Hi
Welcome to Box Community, and we’re glad to assist!
Could you try the troubleshooting steps below and see if it works?
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Restart your machine.
Hope it helps, and please let us know how it goes.
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