I was invited to collaborate, but the files do not show up. I went to notifications and there are none - what would be the next troubleshooting step?
Page 1 / 1
Hi
Welcome to Box Community, and we’re glad to assist!
Could you try the troubleshooting steps below and see if it works?
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Restart your machine.
Hope it helps, and please let us know how it goes.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.