I've invited about 7-8 people to collaborate on a project, uploading and downloading files. About 1/2 are internal to my organization, the others external. Only two have been able to access the shared folder, one external contact and one internal. A blocked internal teammate invited said the message from Box said she wasn't a "collaborator". An external invited guest got an error message. How do I fix this?
Question
Invited collaborator cannot access folder
Hi Lori,
Welcome to Box Community and glad to assist!
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Hi was this ever resolved? I am experiencing a similar issue in which some internal and some external invitees can / cannot access the Box folder I’ve invited them to
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